Live Animal Shipping-
,Live Animal Shipping is done through fedex priority overnight only-
After you place your order, the information required for live animal shipping is:
Full name of person receiving the box:
Home Address:
Phone Number:
Email address:
You do not need to provide this information twice if you provided it during checkout through the site :)
After you place your order, the information required for live animal shipping is:
Full name of person receiving the box:
Home Address:
Phone Number:
Email address:
You do not need to provide this information twice if you provided it during checkout through the site :)
When will my order ship?
After you place an order, we will text you at the number provided during checkout, on the next available shipping day to confirm details with you. We ship Monday through Wednesday for delivery on Tuesday through Thursday. If you place an order on wednesday through sunday, you will receive the text on Monday, because that is the next available shipping day. Feel free to text me at 352-667-3331 if youd like to discuss it sooner.
In the text we will provide you with the address to your closest fedex ship center location for your consideration for pickup, and then we will discuss and confirm the available delivery date with you.
We only ship when it's safe for the animal to do so, and you have confirmed you will be able to receive it.
We typically* consider it safe if the entire days forecasted high and low temperature at all the stops along the route (tampa, memphis (typically), & destination) are between 36 and 89 degrees, and there are no forecasted severe weather or fedex service delays. Below are the forecasted temperatures for the route to your destination for the next four days:
In the text we will provide you with the address to your closest fedex ship center location for your consideration for pickup, and then we will discuss and confirm the available delivery date with you.
We only ship when it's safe for the animal to do so, and you have confirmed you will be able to receive it.
We typically* consider it safe if the entire days forecasted high and low temperature at all the stops along the route (tampa, memphis (typically), & destination) are between 36 and 89 degrees, and there are no forecasted severe weather or fedex service delays. Below are the forecasted temperatures for the route to your destination for the next four days:
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Tampa, FL
This is the starting location for all shipments regardless of destination. |
Memphis, TN
This is where the heavy majority of orders will be routed through, and on the rare chance a box is delayed this is where it will stay the night. |
Indianapolis, IN
On a rare occasion some orders will be routed through this hub. |
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So! if the weather listed here at tampa, memphis (or Indianapolis) and your destination address are between 36 and 89 degrees all day, then we typically can ship.
For same day orders we typically need to have the order confirmed by 1pm EST to go out same day. Feel free to call to confirm after placing an order if you're in a rush :)
We try to get orders out as soon as possible, but there are some circumstances where delays are inevitable. As much as we take great pride and joy in having the animals, I assure you we aren't trying to keep them from you on purpose, promise!
For same day orders we typically need to have the order confirmed by 1pm EST to go out same day. Feel free to call to confirm after placing an order if you're in a rush :)
We try to get orders out as soon as possible, but there are some circumstances where delays are inevitable. As much as we take great pride and joy in having the animals, I assure you we aren't trying to keep them from you on purpose, promise!
Other fyi's
If you'd like to purchase an animal but wont be around for an extra week or what not for delivery, we usually can hold a purchased animal for you for a short time, Feel free to call and we'll hammer out those arrangements :)
Animals are not shipped until full payment is received.
We do not ship in severe weather ( including but not limited to hurricanes, thunderstorms, blizzards, etc) at our discretion. Increment weather causes delays :(
We do not ship live animals during times when there are carrier advisories that claim packages will be delayed or otherwise not arrive on time, such as when fedex suspends on time delivery guarantees. This is for the animals safety. Again, delays are bad mmk?
We do not typically ship on thursday for arrival friday simply because on the rare chance the package is delayed the animal will spend the entire weekend in the box at the sorting facility, and as climate control measures are only typically good for 40 hours that presents a significant risk to the animals welfare. .
Weather does typically dictate our determination for shipping safety, but this is not the only criteria however, and if we need to postpone shipping, we will discuss this with you.
While we will do our best to ensure you will be sent your animal quickly, we reserve the right to refuse to ship an animal until we believe it is safe to do so. Whether or not a shipping day is deemed safe is determined on a case by case basis and is at our discretion. Been doing this a long time guys. We're pretty good at shipping risk assessment and we will not ship to you if we believe the animal will suffer a significant risk of harm by doing so. If you simply can not wait for a shipping day that we deem safe, you may cancel your order ( however the restocking fee does apply in this circumstance). That's right, this isn't pethoe. We'd rather refund your money than risk an animal's life. Not sorry.
In all live animal deliveries, shipping dates must be discussed and agreed upon in advance. We definitely want to be on the same page, so we wont ship until we've heard from you that you will be there to receive.
We currently make no guarantees if the animal is not shipped to a fedex ship center. I realize its convenient to have the animal delivered to your door, but there are a lot of issues that only arise when delivered to the house. So while we always will do everything in our power to ensure animals are shipped as safely as possible, we make no health or live arrival guarantee whatsoever if not delivered to a fedex ship center. This is because animals shipped to the house must be sent on long truck routes typically without air conditioning, and are often left on porches exposed to the elements for long periods of time before fedex will update the tracking. packages have went through other additional risks like being abused or 'refused delivery" by truck drivers that are afraid of snakes. We've had them delivered at the wrong apartment and killed by that apartments owner before. There is a considerable amount more risk with home shipping, so we strongly recommend against it and do not guarantee it. If this is something you absolutely must do, please reach out so we can discuss options for your delivery this before purchase.
For terms involving live arrival guarantee etc do check out the terms page.
If you have any questions feel free to contact. Thanks!
Animals are not shipped until full payment is received.
We do not ship in severe weather ( including but not limited to hurricanes, thunderstorms, blizzards, etc) at our discretion. Increment weather causes delays :(
We do not ship live animals during times when there are carrier advisories that claim packages will be delayed or otherwise not arrive on time, such as when fedex suspends on time delivery guarantees. This is for the animals safety. Again, delays are bad mmk?
We do not typically ship on thursday for arrival friday simply because on the rare chance the package is delayed the animal will spend the entire weekend in the box at the sorting facility, and as climate control measures are only typically good for 40 hours that presents a significant risk to the animals welfare. .
Weather does typically dictate our determination for shipping safety, but this is not the only criteria however, and if we need to postpone shipping, we will discuss this with you.
While we will do our best to ensure you will be sent your animal quickly, we reserve the right to refuse to ship an animal until we believe it is safe to do so. Whether or not a shipping day is deemed safe is determined on a case by case basis and is at our discretion. Been doing this a long time guys. We're pretty good at shipping risk assessment and we will not ship to you if we believe the animal will suffer a significant risk of harm by doing so. If you simply can not wait for a shipping day that we deem safe, you may cancel your order ( however the restocking fee does apply in this circumstance). That's right, this isn't pethoe. We'd rather refund your money than risk an animal's life. Not sorry.
In all live animal deliveries, shipping dates must be discussed and agreed upon in advance. We definitely want to be on the same page, so we wont ship until we've heard from you that you will be there to receive.
We currently make no guarantees if the animal is not shipped to a fedex ship center. I realize its convenient to have the animal delivered to your door, but there are a lot of issues that only arise when delivered to the house. So while we always will do everything in our power to ensure animals are shipped as safely as possible, we make no health or live arrival guarantee whatsoever if not delivered to a fedex ship center. This is because animals shipped to the house must be sent on long truck routes typically without air conditioning, and are often left on porches exposed to the elements for long periods of time before fedex will update the tracking. packages have went through other additional risks like being abused or 'refused delivery" by truck drivers that are afraid of snakes. We've had them delivered at the wrong apartment and killed by that apartments owner before. There is a considerable amount more risk with home shipping, so we strongly recommend against it and do not guarantee it. If this is something you absolutely must do, please reach out so we can discuss options for your delivery this before purchase.
For terms involving live arrival guarantee etc do check out the terms page.
If you have any questions feel free to contact. Thanks!